MOOVE SERVICE is not a simple after-sales service, but a real ecosystem capable of maximising the in-service availability of MENARINIBUS vehicles.
VEHICLE KNOW-HOW
Thanks to an intuitive interface, you can browse efficiently to find all the technical documentation you need. IIA technical manuals are no longer purely descriptive but, thanks to the use of 3D models from the engineering department, they are now visual, intuitive, and very easy to use. The IIA spare parts catalogue will also benefit from this innovation through the introduction of a graphic interface with 3D models to facilitate the precise identification of components and to create an easy, fast, and integrated ordering system with new ERP software by SAP.
QUALIFIED PEOPLE
High-quality customer care needs qualified, well-trained people. IIA ensures “service workshop excellence” through qualified and advanced training based on a mix of augmented and virtual reality skills to fully exploit the potential offered by digitised technical documentation. Furthermore, IIA can offer Real Time Assistance services or live remote support to solve any technical problems in our network.
CUSTOMISED SERVICES
IIA offers a range of services to reduce management costs and minimise downtime, taking full advantage of the excellent performance of our vehicles, while ensuring maximum reliability thanks to the exclusive use of original spare parts. IIA can provide every service you may need, from a simple oil change to the most thorough full service that includes inspection of tyres, whatever your requirements may be in terms of mileage or service intervals.
